Privacy Policy – Suites Moulin de la Calade Last updated: October 2025

1. Introduction This Privacy Policy explains how Suites Moulin de la Calade collects, uses, and protects the personal data of users visiting its website (https://suitesmoulindelacalade.fr). We are committed to protecting your privacy and ensuring the security of your personal information, in accordance with the General Data Protection Regulation (GDPR) and applicable French law.

2. Data Controller Alicia Alardet 3 Place Louis Pasteur, 83340 Le Luc, France 📧 [suitesmoulindelacalade@gmail.com](mailto:suitesmoulindelacalade@gmail.com) 📞 +33 6 03 66 05 68

3. Data We Collect We only collect the information necessary to manage your bookings and communicate with you, including:  Name and surname  Contact details (email, phone number, address) Booking details (dates, preferences, room type) Payment information (processed securely via Smoobu or payment provider)  Messages sent via the contact form Technical data (cookies, IP address, anonymous statistics via Google).

4. Purpose of Processing Your personal data is used solely for the following purposes:  Managing bookings and accommodation services * Communicating with you about your booking or inquiry Improving our services and website  Ensuring website security and fraud prevention Meeting legal and accounting obligations 

5. Data Sharing Your data may only be shared with trusted partners who help us operate our services: Smoobu (reservation management platform) WordPress / Automattic(website hosting) Google (for anonymous website analytics) All these partners comply with the GDPR and ensure the protection of your data. We never sell or share your personal information for commercial purposes.

6. Data Retention Your data is kept for the following periods: For as long as necessary to manage your booking and up to 3 years** for administrative purposes.  Billing data is retained for 10 years to comply with legal requirements.* Cookies are stored for a maximum of 13 months. 

7. Your Rights Under the GDPR, you have the following rights:  Right to access, correct, or delete your personal data * Right to restrict or object to its processing Right to data portability To exercise these rights, please contact us at: 📧 [suitesmoulindelacalade@gmail.com](mailto:suitesmoulindelacalade@gmail.com) If you believe your rights are not being respected, you may file a complaint with the CNIL ([www.cnil.fr](http://www.cnil.fr)).

8. Cookies Our website uses cookies to: Ensure proper site functionality Measure traffic with Google Analytics  Enhance your browsing experience When you first visit our site, a cookie banner allows you to accept or refuse non-essential cookies.

9. Data Security We apply appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, loss, or disclosure (secure HTTPS connection, restricted access, and protected storage).

10. Contact For any questions about this Privacy Policy or your personal data, please contact: Suites Moulin de la Calade 📧 [suitesmoulindelacalade@gmail.com](mailto:suitesmoulindelacalade@gmail.com) 📍 3 Place Louis Pasteur, 83340 Le Luc, France.